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HOT SPEAKER

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Leadership Training

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HOT LIST: What's In and What's Out with Members
IN
OUT
  1. Needs assessment - members
      New methods to gather
        information fast.
      Reach out - short, often

  2. Creating customers as well as members

  3. Leadership development

  4. Grooming of upward mobiles early on

  5. Transferable skills training.

  6. Comfortable, relaxed atmosphere in which to work

  7. Short, fast electronic communication

  8. Recaps at start and end of the meeting Action agenda (be glad to send you one)

  9. Best practices and bench marking groups How. . . why

  10. Listservs
    Worth gold in advice, counsel, information, direction to resources
    Internet - HUGE
    Listservs - exactly what you're looking for

  11. Outreach to the users (members' customers) Valuable new perspective

  12. Continuous learning with the same group

  13. Hard hitting paid advertising and commercial mention that increase pride of membership.

  14. Forms and reports formatted for response in e mail or word processing file.

  15. Critical thinking along with strategic visioning

  16. Volunteering to give back.

  17. Electronic surveys

  1. Electronic surveys that exclude the unEmales - and females

  2. Lengthy letters that don't get to the point right away.

  3. Multi-year commitments

  4. Commitment without description of responsibilities, expected outcomes, time and travel estimate.

  5. Volunteering because "it's the thing to do."

  6. Traditional paths to top leadership.

  7. Traditional requirements for top leadership.

  8. Lengthy reports without "fast forwards" and bulleted highlights...

  9. Traditional recognition plaques.

  10. Promises made and not kept.

  11. Treating associate members like cash cows.

  12. Doing things right, instead of doing the right things.

  13. Addressing the urgent, to the detriment of the important.

  14. Volunteer groups without diversity.

  15. Being a jerk.

From a presentation by Annette E. Petrick, CAE
540-459-8390 - FAX 540-459-3440 - anetrick@shentel.net