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The Virtual Assistant

Connected through the Internet, we can be the assistant you need, when you need us. Our team of virtual assistants can:

  • Do exit interviews
  • Bring back dropped members
  • Be your liaison with chapters
  • Respond to consumer inquiries
  • Set up/run the book store at your show
  • Handle personalized fulfillment
  • Provide website navigation support
  • Format reports
  • Do Power Point presentations

Our call center operators can provide reports on activities daily by e-mail. We can create a relational database that allows you to pull your own reports at any time and build graphs or charts instantly.

You'll find a combination of experienced, detail-oriented assistants and service-conscious customer representatives. Our people and our custom technology combine to make the best impression for your organization.

Click here for customer comments
About the Virtual Assistant.

"I still can't believe how easy it was (and continues to be) working with you and your Call Center staff. From day one we have never worried about our prospective members getting current and correct information from your phone operators…..they quickly learned all the details in our membership material and have provided excellent customer service at all times.

"Everything we asked for, from customized reports to specific enhancements improving the overall call process, you handled immediately. ASHI is certainly happy that we selected Petrick Outsourcing and look forward to a long, productive relationship."

Sincerely,

James A. Jones, CAE
Director of Membership and Education
American Society of Home Inspectors

"You and your staff, specifically Lea Frazier, did an excellent job ... You also helped encourage our members . . . and were extremely helpful when SIOR members or sponsors called with questions. Your work was always timely, accurate and informative, and you and your staff were accessible, professional and courteous. You helped make a potentially difficult task quite simple, and helped us to have a successful sponsorship program."

Bonnie S. Gottlieb
President
Society of Industrial and Office REALTORS

"We have been very pleased with calls to dropped members made by Petrick Outsourcing. Their operators get members talking and gently build in information about how it would be worthwhile to keep their membership. It works.

They also have an Internet-based call center so they can accept incoming calls from consumers or members asking for information and fulfill requests."

Rob Bergeron
Director of Member Development and Services
National Society of Professional Engineers